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29 June 2005

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Ontological Engineering

Jakob Nielsen's Alertbox - Usability: Empiricism or Ideology?

Older Americans and the Internet

How To Build a Penguin

Using digitized primary source materials in the classroom: A Colorado case study

Companies are from Mars, Customers are from Venus

Changing Minds


 

Ontological Engineering

by Asuncion Gomez-Perez, Oscar Corcho, Mariano Fernandez-Lopez.

From the Author:

We strongly recommend this book for anyone who wants to have the most updated state of the art on Ontological Engineering, covering also the practical aspects of selecting and applying methodologies, languages, and tools for building ontologies. This book is recommended for researchers, postgraduates, practitioners, libraries, institutions, industry, scientists, students.
 

Purchase from Amazon.com


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Happy birthday to special relativity!

I was delighted, amused and appalled this morning when I opened my email and was reminded that this week marks 100 years since Albert Einstein published his groundbreaking paper on what is now know as special relativity. It was actually Einstein's second 1905 paper, where he based his new theory on a reinterpretation of the classical principle of relativity, namely that the laws of physics had to have the same form in any frame of reference. As a second fundamental hypothesis, Einstein assumed that the speed of light remained constant in all frames of reference, as required by Maxwell's theory. Later in 1905 Einstein showed how mass and energy were equivalent. Einstein's 1905 contribution was to unify important parts of classical mechanics and Maxwell's electrodynamics. Recalling these facts was my delight.

Amused? I recalled a story from a biography of Einstein: "While working with fellow physicists at the Princeton Institute for Advanced Study one evening, Niels Bohr, who was in the habit of repeating words over and over whenever he was engrossed in thought, began pacing around the office, repeating, 'Einstein... Einstein...' Suddenly the office door opened and Einstein himself tiptoed into the room; Bohr, standing at a window with his back to the door, did not see his colleague come in. Bohr, still muttering Einstein's name, turned around - and was astonished to find the object of his thoughts apparently materialized before his eyes. Einstein explained why he had come: Smoking was against his doctor's orders and he had promised not to buy tobacco. He had, however, never promised not to steal tobacco - as he was presently doing from the large pot which was resting on Bohr's table."

Appalled: The email that reminded me of the 1905 paper on special relativity came from an independent Washington, DC bookstore where I do most of my book shopping. The email reported: "This week marks the 100th anniversary of Einstein's publication of the Special Theory of Relativity, e=mc 2." Somehow the great technology of the 21st century could not cope with the superscript 2 (that's supposed to be "e equals m c-squared"). The profound was thus obscured by the ineptness of the technologies of communication, the writer - or both. I would venture to say that the technologies are to blame, judging from the conspicuous space before the 2 that is probably a remnant of a superscript markup code provided by the author but automatically stripped out for reasons of browser compatibility or some such nonsense. This caused my mind to wander off to perform a "gendanken experiment" (thought experiment, ala Einstein) to speculate on what might have happened to theoretical physics (in particular, quantum mechanics) if the publisher of the original paper (and referees) missed the superscript. At the very least, we might have been spared the atomic bomb, but I digress.

Will we ever get it right? The field of performance support was launched, in part, because of the enormity of critical, internal representations in technology that are never exposed to the people who have to do the work, and in cases where they desperately need some explicit, external representation that makes sense of their world. Such issues are the stuff of distributed cognition and user/human-centeredness - which remain largely overlooked and trivialized by those who create and disseminate technology.

Performance-centered design therefore remains an important advocacy, a useful set of techniques and an alternative to inefficiencies, frustrations and pain of organizations and their people, who have to do the work.

An aside: If you are interested in the exciting period of history that was spawned in part by special relativity, have a look at Kai Bird's new book, American Prometheus. It is a biography of J. Robert Oppenheimer that includes a cast of thousands, like Einstein, Bohr, Born, Dirac, Heisenberg et. al. Great reading - a reminder of how we arrived here in 2005.

Regards,

Gary Dickelman


  • Jakob Nielsen's Alertbox - Usability: Empiricism or Ideology?
  • Summary:
    Usability's job is to research user behavior and find out what works. Usability should also defend users' rights and fight for simplicity. Both aspects have their place, and it's important to recognize the difference.

    Read more from useit.com ...
  • Older Americans and the Internet
  • "Just 22% go online, but their enthusiasm for email and search may inspire their peers to take the leap."

    Read more from pewinternet.org ...
  • How To Build a Penguin
  • Linux From Scratch (LFS): Increased complexity also increases the possibility of problems and the difficulties associated with troubleshooting and patching. Why not strip out all the stuff you don't need? Run leaner, run faster. Create something that's easy to maintain and has much tighter security.

    Read more from linuxinsider.com ...
  • Using digitized primary source materials in the classroom: A Colorado case study
  • Abstract
    Using digitized primary source materials with K-12 students makes learning content more engaging and relevant, and helps students develop a wide range of skills. This paper highlights the use of primary source materials in Colorado classrooms and provides a brief overview of what educators' needs are in order to use digitized primary source materials more efficiently and effectively with students.

    Read more from firstmonday.org ...
  • Companies are from Mars, Customers are from Venus
  • Despite all the money and effort poured into them, customer-relationship-management systems often misunderstand or even ignore the customer and do more harm than good-as these three cautionary tales show.

    "A back-issue of Context provides relevant insight to the problems of CRM systems."

    Read more from contextmag.com ...
  • Changing Minds
  • by Howard Gardner

    From Book News, Inc.

    Drawing on his innovative thinking on multiple intelligences (e.g, Frame of Mind) and his own experience, the Harvard psychologist presents a new framework for analyzing "levers" that trigger/thwart changes of mind exemplified by historic and current change agents in diverse fields.

    Copyright (c) 2004 Book News, Inc., Portland, OR

    Purchase from Amazon.com ...
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    Last modified 2005-08-29 06:37 AM
     
     

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